✔️Contract length – our contracts last longer than some Hollywood marriages 😀 Jokes aside, our average client retention is longer than one year, and we ask for no minimum contract length guarantees.
You only stay with us if you’re happy with the results and the service you’re getting. That is our best guarantee that we’ll do all we can to make you happy.
✔️Custom reporting – each account is different, so we’ll create custom reports for each account. Whether your main goal is to grow the sales, or gain more profitability from the existing ad spend, we’re here to help.
One of the ways to achieve that is to know your numbers, and our agency creates custom reports for each client, according to the main metrics that are important to you. We will even go so granular that we’ll report on an ASIN/SKU level if that means clarity for you. Transparency is one of our main core values, and we take no excuse in not delivering it.
✔️Seasoned Amazon PPC experts – our team is consisted of PPC experts that came from other PPC platforms, such as Google, Facebook and Bing. All these other platforms started their own PPC advertising many years ago, and our team members were able to bring this expertise and experience into the Amazon marketplace.
Combining that knowledge of how other algorithms work, with the new advertising solutions now available on Amazon – we are true experts in knowing the exact sweet spot between optimizing your campaigns for algorithms and humans.
✔️Dedicated account manager – each of our clients receives a dedicated account manager, who will be your appointed manager. You maybe also get an assistant to help the manager with regular account optimization, but your account manager will be in charge of designing the PPC strategy and monitoring of the execution. How is this helpful?
It’s always easier to work with a friendly face, and knowing that there is a responsible person who is carefully monitoring your account is always a relief. We usually communicate with our clients over slack. Once a week we have a call with each client, and in the meantime, you can also reach your amazon ppc expert through the chat on a daily basis.
✔️Strong communication – like previously mentioned, we regularly speak with our clients at least on a weekly basis, to communicate all the changes made in the account, and also present new initiatives we have. Once you start working with us, you will receive a dedicated slack channel, which will be your own space where you can contact your account manager any time.
We’re believers that a strong communication is the key to good account performance, which is why we place so much focus on this part.